Cancellation and Refund Policy
Thank you for shopping at The Auto Lighting Hub. We appreciate your business and strive to provide you with the best possible shopping experience. Please read our Cancellation and Refund Policy carefully before making a purchase.
1. Order Cancellation
1.1 No Cancellation Policy: Once an order has been placed and payment has been processed, it cannot be canceled. All sales are final. We are unable to make any changes or modifications to your order after it has been submitted.
2. Refund Policy
2.1 No Refund Policy: Due to the nature of our products and for the protection of our customers, we do not offer refunds on any purchases. All sales are final and non-refundable.
3. Defective or Damaged Products
3.1 Defective or Damaged Items: If you receive a product that is defective or damaged, please contact our customer service team within 7 days of receiving your order. We will review your claim and, if approved, provide a replacement or store credit.
To report a defective or damaged item, please provide the following information:
- Order number
- Description of the defect or damage
- Photographs of the defective or damaged item
Please contact our customer service team at hello@theautolightinghub.com for assistance with defective or damaged items.
4. Contact Us
If you have any questions about our Cancellation and Refund Policy, please contact us at:
The Auto Lighting Hub
Email: hello@theautolightinghub.com